HomeComputingLooking to change your POTS line? Digital versions are here

Looking to change your POTS line? Digital versions are here



Now is the time to act; This is the year to replace the old POTS line.

History of POTS

Ordinary old telephone services (POTS) have taken many forms since 1876, and the older generation first came to know it as a landline telephone at home. However, by the mid-2010s, many organizations had begun to take steps to reduce their dependence on POTS, which was due to the transition to VoIP, and carriers were expected to eventually shut down their extensive network of mature copper lines.

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Businesses began to shift their copper line services to other forms of technology, such as DID on PRI, eFax, SIP, or IP-based technology. At the same time, they found that not all services work well with VoIP. The analog dial remains on if needed POTS lines fax, alarm, point of sale equipment, elevator, e-911, etc. (including those specified in the law).

This means that by 2021, the POTS line will no longer be supported, and many organizations will find themselves stuck in the POTS line, which is important for business voice and fax services, but see no other attractive solution.

Why is it time to disconnect the tank wire?

Cutting POTS can significantly reduce your costs.

POTS may seem easy to operate because it transmits signals over the phone, but the infrastructure needed to support communication is complex. Calls made through the POTS line travel through many parts of the network, including mechanical structures, copper lines, panels, and towers. This outdated physical infrastructure, which is subject to weather-related delays and requires regular maintenance, is costly for carriers and passed on to consumers. In other words, digital lines do not require the same investment as physical lines, making them less expensive. On average, MetTel is able to directly reduce fees by 30% when customers switch their POTS line to a digital solution.

The longevity of POTS is coming to an end

Due to the complexity of maintaining POTS infrastructure, many carriers have announced plans to stop supporting copper lines. Major operators such as Verizon, AT&T, and CenturyLink have recently set a date to end POTS support. However, many organizations may soon find themselves in a difficult situation as they rely on POTS to operate fax, alarm, point of sale, and elevator call buttons. Without a POTS change strategy, health facilities will not be able to use fax machines, high-rise office buildings with elevators, security of goods, and brick shops without fire alarms.

A reliable version of POTS comes to the rescue

MetTel has developed a new solution called POTS Transformation to create a long-term path for organizations that rely on POTS to make significant use of their business. Because MetTel manages the entire transition process to ensure the transition is continuous, MetTel provides fully managed services and deployment support for replacements.

MetTel POTS Transformation is:

  • Turnkey, including controlled equipment and professional installation
  • Business continuity even when the network is down
  • 24/7/365 Permanent management of US-based NOC oversight and support
  • Existing location wireless backup service with LTE / 5G connection and broadband access for new locations.

Why POTS makeup

MetTel’s bespoke webinar provides more information on the MetTel POTS Transformation network, deployment, installation process, and specifications. In addition, we discuss real-world results, such as a case study of a healthcare client that saves 40% by switching its POTS line to a MetTel solution.

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